Shop Policies

Effective: October 19, 2026

Digital products

Everything in the GracePath Shop is an instant digital download. Nothing is shipped. Files are delivered by Payhip (or Etsy, if you buy there) right after payment, on the confirmation page and by email. Each listing says which free or common apps open the files. Prices are in US dollars; taxes, where they apply, are calculated at checkout.

Refund Policy

Our products are digital downloads, delivered instantly after payment. Because files can’t be returned once downloaded, all sales are final, except in the cases below.

We will fix or refund your purchase if:

• the file is damaged, won’t open or is missing pages, and we can’t fix it within 3 business days of your message;
• the product is materially different from its listing description;
• you were charged twice for the same product (the duplicate charge is refunded);
• you bought the wrong product and have not downloaded it (contact us within 14 days and we’ll swap it or refund it).

How to ask: email hello@gracepathventures.com within 14 days of purchase with your order number and what went wrong. We reply within 2 business days. Our first step is always to help: fix the file, send the right version or help you set it up.

Refunds go back to your original payment method through the platform you bought from. This policy does not limit any rights you have under the consumer laws of your country, or the buyer-protection rules of the platform where you made your purchase.

Exchanges

Picked the wrong product? We’re happy to swap it.

• Not downloaded yet: exchange for any product within 14 days. If the new product costs more, you pay the difference; if it costs less, we refund the difference.
• Already downloaded: one exchange per order, within 14 days, for a product of equal or lower price. Tell us briefly why it didn’t fit your needs.
• Upgrade to a bundle: within 30 days, the full price you paid counts toward any bundle that includes your product. You just pay the difference.

To exchange, email hello@gracepathventures.com with your order number and the product you’d like instead.

License Summary

Every purchase includes the Standard License, the same license printed in each product’s Start Here guide.

You may: use, edit, print and fill in the files for your own business, your own clients or your own household, as many times as you like. One purchase covers all business locations you own.

You may not: resell, share, give away or upload the files (edited or unedited) for others to download; include them in anything you sell or distribute; remove GracePath copyright notices; or use the files to train AI models.

Our products are organizational templates, not legal, medical, financial or tax advice. They are provided as is, and our liability is limited to the price you paid. The license is governed by the laws of the State of Arizona, USA, without limiting consumer rights in your own country. Read the full Product License Terms.

Contact

hello@gracepathventures.com · (602) 492-6126 · Monday–Friday 6:00 AM–6:00 PM, Saturday 6:00 AM–12:00 PM, Sunday closed (Arizona time).